Digital Loyalty (Rewards program) | Loyalzoo Help Center

Getting started

What rewards should I set for my points-based loyalty program?

How to decide what rewards would best suit your business's loyalty program

Written by Massimo Sirolla
Updated over a week ago

How to apply branding to your loyalty program

Looking to increase brand awareness? Now your customers will be able to associate your brand with your new loyalty program

Written by Massimo Sirolla
Updated over a week ago

How to promote your loyalty program

Images to help promote your loyalty program on your website or social media and digital versions of POS marketing material.

Written by Massimo Sirolla
Updated over a week ago

Clover

Clover customer-facing check-in

How to use a customer-facing screen so customers can enter their own details to sign-up and check in to your loyalty program

Written by Annabelle Frank
Updated over a week ago

How to set up your Digital Loyalty program (Clover)

A complete guide to setting up your Digital Loyalty program on Clover including staff training materials

Written by Massimo Sirolla
Updated over a week ago

Automatic application of rewards and promotions

How to automatically apply promotional discounts and loyalty rewards into customer orders

Written by Massimo Sirolla
Updated over a week ago

Automatic loyalty points on Clover

How to issue automatic loyalty points via your Clover POS

Written by Massimo Sirolla
Updated over a week ago

Awarding points using the Clover Customers app

How to use the Customers app with Clover to start an order and give loyalty points

Written by Massimo Sirolla
Updated over a week ago

Issuing loyalty points using the Orders, Dining and Tables app (Clover)

How to start an order via the Orders, Dining or Tables app on Clover and awarding customers points

Written by Massimo Sirolla
Updated over a week ago

Modify automatic points (Clover and Epos Now)

Learn how to change the number of points automatically given for certain inventory items

Written by Massimo Sirolla
Updated over a week ago

Registering customers to your loyalty program

How to register customers to your loyalty program

Find a way that suits your business to sign customers up to your loyalty program

Written by Massimo Sirolla
Updated over a week ago

Register customers to your loyalty program using a QR code

How to set up a QR code so customer's can check-in and sign up to your points-based loyalty program easily

Written by Massimo Sirolla
Updated over a week ago

How to get customers to register from a customer-facing tablet

Set up Loyalzoo on a customer-facing tablet so that customers can check themselves in at your store

Written by Massimo Sirolla
Updated over a week ago

Managing customer profiles

Updating a customers points balance

How to correct customer point balance errors

Written by Massimo Sirolla
Updated over a week ago

Issuing manual points to customers

How to award points manually on your point-of-sale

Written by Massimo Sirolla
Updated over a week ago

Redeeming a customer's reward

How to redeem a customer's reward once they reach a set reward target

Written by Massimo Sirolla
Updated over a week ago

How to delete or merge customers

If you have created a customer by mistake or duplicates in your customer list, here's how to remove or merge those accounts.

Written by Massimo Sirolla
Updated over a week ago

Editing a customer's details

How to edit a members profile including their name, contact details, and adding a note

Written by Massimo Sirolla
Updated over a week ago

Viewing a customer's transaction history

How to view the transaction history of a customer

Written by Massimo Sirolla
Updated over a week ago

Your loyalty program and General Data Protection Regulations

Your requirements when using Loyalzoo Digital Loyalty and complying with GDPR in-store

Written by Massimo Sirolla
Updated over a week ago

Epos Now

How to set up your Digital Loyalty program (Epos Now)

Learn how to set up and launch your loyalty program on your Epos Now till

Written by Massimo Sirolla
Updated over a week ago

Automatic loyalty points on Epos Now

How to award automatic loyalty points from your Epos Now till

Written by Massimo Sirolla
Updated over a week ago

Adding the Loyalzoo software to your Epos Now till

To make your loyalty customer list viewable from your Epos Now till you will need to adjust some settings

Written by Massimo Sirolla
Updated over a week ago

Standard (No POS required)

How to set up your Digital Loyalty program (Standard)

A complete guide to setting up your Digital Loyalty program including staff training materials

Written by Massimo Sirolla
Updated over a week ago

How to install Loyalzoo on a device or EPOS

A guide on how to set up Loyalzoo on your computer, tablet or point-of-sale system

Written by Massimo Sirolla
Updated over a week ago

Install Loyalzoo on a legacy point-of-sale

Learn how to install and run Loyalzoo on a Windows-based touch screen till system

Written by Massimo Sirolla
Updated over a week ago

Shopify

Adding the Loyalzoo software to your Shopify POS

To make your loyalty customer list viewable from your Shopify POS you will need to adjust some settings

Written by Annabelle Frank
Updated over a week ago

How to set up your Digital Loyalty program (Shopify)

A complete guide to setting up your Digital Loyalty program on Shopify including staff training materials

Written by Massimo Sirolla
Updated over a week ago

Online points and rewards

Giving loyalty points with e-commerce or online ordering systems

How to use Zapier to link your Loyalzoo account with other systems and automating loyalty points for online orders

Written by Massimo Sirolla
Updated over a week ago

Setting up online reward redemption

Giving your customers the ability to redeem rewards online

Written by Massimo Sirolla
Updated over a week ago

Square

How to set up your Digital Loyalty program (Square)

A complete guide to setting up your Digital Loyalty program on Square, including staff training materials

Written by Massimo Sirolla
Updated over a week ago

Poynt

How to set up your Digital Loyalty program (Poynt)

A complete guide to setting up your Digital Loyalty program on Poynt including staff training materials

Written by Massimo Sirolla
Updated over a week ago

SmartPay

How to set up your Digital Loyalty program (SmartPay - Bronze)

A guide to setting up your Digital Loyalty program and using the Loyalzoo software

Written by Massimo Sirolla
Updated over a week ago

PAX

How to set up your Digital Loyalty program (PAX Payment Application)

A guide to setting up your Digital Loyalty program and using the Loyalzoo software

Written by Massimo Sirolla
Updated over a week ago

Track & Trace (Test & Trace)

Understanding how Loyalzoo can assist you with Track & Trace

Written by Massimo Sirolla
Updated over a week ago

Automation

Add new Loyalzoo customers into a spreadsheet

Creating Loyalzoo customers automatically in a Google sheet

Written by Massimo Sirolla
Updated over a week ago

Create customers in Loyalzoo from a Google Sheet

Create new loyalty customer profiles in Loyalzoo from customer data in a Google Sheet

Written by Massimo Sirolla
Updated over a week ago