If you make a mistake, it's simple to fix. Click the 'undo' button in the customer's profile. (If you are running Loyalzoo for Clover, simply perform a refund under the customer's name, and it will deduct points automatically).
If you need to rectify a mistake that is not manageable with the undo button. Simply head to the Loyalzoo admin or https://admin.loyalty-app.co, go to the Customers tab, and click All Customers. Once there, use the search box to find the customer, and tap the pencil icon.
Edit the Points/Stamps, then tap Update.
