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How to set up your Digital Loyalty program (Shopify)
How to set up your Digital Loyalty program (Shopify)

A complete guide to setting up your Digital Loyalty program on Shopify including staff training materials

Massimo Sirolla avatar
Written by Massimo Sirolla
Updated over a week ago

To get started you will need to set up at least one reward in the Loyalzoo admin area. You can access this from your Shopify dashboard by clicking on Apps, "installed apps" and then select the Digital Loyalty tab at the top of your screen.

Want to get started quickly? Follow the next steps and get set up in less than 15 minutes.

  1. Create a loyalty reward, if you need inspiration on creating rewards click here.

  2. Start using the loyalty program in-store and online. The most important part is understanding how the software works on your point-of-sale system as well as on your e-commerce website. Watch the videos below and share them with your staff to ensure they know how to register customers and issue loyalty points & rewards.

  3. A loyalty program is only successful if you promote it to all of your customers. You can find promotional marketing material here. Be sure to ask every customer to sign up and create a specific webpage on your e-commerce site to promote your loyalty program.

  4. Set up Handsfree Marketing to drive customers back post-purchase.

Watch the video below to see how Loyalzoo works on your Shopify POS

If you would like to offer your Loyalty Program on your Shopify online store as well, follow the steps below:

  1. Click on the "Online Loyalty" tab in your Loyalzoo admin area

2. Follow the link to your Shopify e-commerce profile and turn on/off your loyalty program

3. Watch the "Online Loyalty" tutorial below and share it with your staff members

After mastering how to use the software, go back into the dashboard and see what extra features Loyalzoo has to offer. The video below explains everything you need to know.

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