Loyalzoo's smart integration with Clover means you can access reports from almost anywhere on with Clover.
The easiest way to see a list of payments and memberships is by heading to your Memberships and Recurring Payments admin dashboard.
1. Find the app on your Clover home page
2. Tap the admin button
3. Select the reports tab
2. Choose either memberships or payments data. Your report/s will be sent directly to your email inbox so be sure to have the correct email on file with us.
Alternatively you can see a list of successful payments by using the Orders app.
1. Head to the Orders app, either from the Clover web dashboard or from the Clover device itself.
2. Type the word "recurring" into the search box, and a list of recurring payments will appear.
3. You can also search by date range and export the data to a spreadsheet.
All failed payments will be resolved via the Loyalzoo platform and you will be notified if action must be taken on a declined card. To understand more about failed payments - click here
To find the billing history for a specific customer, head to the Memberships and Recurring Payments app.
1. Search for the customer, using the search box
2. Click on the XX days since last purchase
3. A list of previous transactions will appear
To understand more about authorisation payments - click here