Refunding a recurring payment
If you have made a mistake in a customer's billing cycle & need to perform a refund. Head to the Loyalzoo admin dashboard
Tap on the Reports tab
Select the "Payment Transactions" tab in the left-hand control panel
Enter a date range at the top of the page
Choose the payment you wish to refund
Scrolling all the way to the right, you will see the option to refund that transaction
Confirm the refund
