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Editing a customer's card details

How to update a customer's payment card

Massimo Sirolla avatar
Written by Massimo Sirolla
Updated over 3 years ago

Changing a customers card details from the Clover web dashboard or store.loyalzoo.com

  1. Tap the "edit card details" button

  2. Enter new card details

NOTE: For Clover POS, a new customers card details require to be validated with a 50cent authorization charge. This will be deducted from their next payment/cycle. For all other solutions, an authorisation will occur with no funds taken. 

Changing a customers card details from the Clover device

  1. Tap the "Get card details" button

  2. Your customer will receive a secure payment link via SMS or email. Once they have entered their details it will be updated in their profile with the card type and the last 4 digits of the card.

NOTE: A new customers card details require to be validated with a 50cent authorization charge. This will be deducted from their next payment/cycle.

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