Loyalzoo now lets merchants reset all customer points to zero.
This reset is permanent, so it should be used carefully. If you plan to do a full reset, inform your customers well in advance—let them know the reset date and encourage them to redeem any rewards before then.
Below are the steps to reset all points and stamps for customer.
Step 1. Access the admin dashboard
Step 2. Open the Customers tab
Step 3. In the right hand corner you should see a button with three dots, click on that
Step 4. Choose the reset all Points & Stamps button
Step 5. Then type the phrase from the popup box exactly as it appears
Step 6. Then click the reset button and all of your customers points will be reset to zero.
Please let us know if you need help with the following steps, or if you have any issues with the points reset itself.