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Automatic application of rewards and promotions
Automatic application of rewards and promotions

How to automatically apply promotional discounts and loyalty rewards into customer orders

Massimo Sirolla avatar
Written by Massimo Sirolla
Updated over a week ago

If your customer has an available promotion or loyalty reward you can automatically apply it to the customer's order. You'll need to apply some settings first.

  1. In the Loyalzoo admin dashboard, you will find three areas where you can apply this setting

    1. Loyalty rewards under the "Loyalty Programs" tab

    2. Marketing - "Promotions" tab

    3. Marketing - "Handsfree Marketing" tab

Scroll down this article to see how each setting works.

Reward Discount

1. When creating a loyalty reward, fill in the "reward value" field i.e. $10 off

2. Find the customer's profile in your Register/Till and click on the available reward highlighted in yellow. Click confirm (you must do this from your Register/Till)

3. The reward discount will automatically be applied to the order.

Promotional Discount

1. When creating a promotion, fill in the "discount" field i.e. 10% off

2. Find the customer's profile in your Register/Till and click on the available promotion highlighted in yellow. Click confirm (you must do this from your Register/Till)

3. The promotional discount will automatically be applied to the order.

Handsfree Marketing Promotional Discount

1. When creating a promotion for Handsfree Marketing, fill in the "discount" field i.e. $10 off

2. Find the customer's profile in your Register/Till and click on the available promotion highlighted in yellow. Click confirm (you must do this from your Register/Till)

3. The promotional discount will automatically be applied to the order.

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