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How to set up your Digital Loyalty program (Square)
How to set up your Digital Loyalty program (Square)

A complete guide to setting up your Digital Loyalty program on Square, including staff training materials

Massimo Sirolla avatar
Written by Massimo Sirolla
Updated this week

To get started you will need to set up at least one reward in the Loyalzoo admin. You can access it by going to dashboard.loyalzoo.com and logging in using the credentials sent to your email inbox.

Want to get started quickly? Follow the next steps and get set up in less than 15 minutes.

  1. Create a loyalty reward, if you need inspiration on creating rewards click here.

  2. Start using the loyalty program in-store. The most important part is understanding how the software works on your point-of-sale system. Watch the video below and share it with your staff to ensure they know how to register customers and issue points & rewards.

  3. A loyalty program is only successful if you promote it to all of your customers. You can find promotional marketing material here. Be sure to ask every customer to sign up.

  4. Set up Handsfree Marketing to drive customers back in-store post-purchase.

Please note, Digital Loyalty is not directly accessible from the Square Register. The video below is for Square on a tablet/iPad or other mobile device.

After mastering how to use the software, go back into the dashboard and see what extra features Loyalzoo has to offer. The video below explains everything you need to know.

For questions or issues, please use the chat button to the bottom right of all our apps and screens to get the fastest response.

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