Please follow these steps:

  1. On the iPad, open Safari browser
  2. Go to
  3. Login using your username and password
  4. Go to
  5. This will open a page where anyone can check themselves in. If they’re new users they will be automatically signed up to your loyalty program.

To lock the iPad so that it ONLY displays this page (and users cannot navigate out of it), follow these steps:

  1. On the iPad, go to Settings, then General, then Accessibility, then Guided Access, and enable Guided Access.
  2. Then go back to the Safari browser, make sure you are on the page indicated above.
  3. Tap on the Share button (it is the square with the arrow pointing up), it should be to the right on the address bar. Choose “Add to Home Screen”. This will create an app on the iPad home screen.
  4. Now go back to the home screen, and launch the new app created by the previous step.
  5. To lock it so that customers cannot navigate away from it, triple-click on the iPad home button, setup a PIN and enable Guided Access.

Now customers can check-in via the iPad, and cannot navigate away from this app. Just make sure the iPad is secure… ;-)

On Android tablets, repeat the steps above using the in-built browser.

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