There are several functions within a customers profile which allows you to edit and stop a billing cycle or change a customers card details. Use the information below to edit a customers membership.
Editing a payment cycle:
- Tap the edit button
- Change the amount or subscription. Tap Save.
Stopping or cancelling a customers billing cycle:
- Simply tap the stop button in the customers profile
***Please be aware that if you stop a billing cycle an automatic email will be sent to your customer informing them of the cancellation.
Refunding a recurring payment
If you have made a mistake in a customers billing cycle & need to perform a refund. Simply use the refund functionality on Clover, instructions below.