If you would like to offer a customer-facing check-in for customers and automatically apply tracking counters, you can set up a tablet and follow the instructions below.
Please ensure you have a secured tablet or iPad that customers can check-in with.
Your new check-in screen will look like the example below:
Firstly, go to your Loyalzoo admin dashboard, and find your merchant ID under the account settings tab:
Then follow these steps:
Open the tablet's browser (Safari on iPad, Chrome on Android tablets)
Go to https://me.loyalzoo.com/checkin?merchant_id=XXXX where XXXX replace with the merchant id you found earlier
This will open a page where anyone can check themselves in. If they’re new users they will be automatically created as new customers, ready to assign them a membership.
Once checked-in the customer will appear on the Loyalzoo software. Your check-in software will also play a sound to ensure your staff know whether or not there is an active or in-active membership for the customer.
If you would like to automatically track when a customer checks-in and apply a tracking counter, click the button below and follow the instructions.
We strongly suggest to lock the tablet so that customers cannot navigate away from this page or use other apps. Different tablets have different ways to achieve that, check the Accessibility options for your tablet. If you are using an iPad, follow these steps:
On the iPad, go to Settings, then General, then Accessibility, then Guided Access, and enable Guided Access.
Then go back to the Safari browser, make sure you are on the page indicated above.
Click on the Share button (it is the square with the arrow pointing up), it should be to the right on the address bar. Choose “Add to Home Screen”. This will create an app on the iPad home screen.
Now go back to the home screen, and launch the new app created by the previous step.
To lock it so that customers cannot navigate away from it, triple-click on the iPad home button, setup a PIN and enable Guided Access.